Frequently Asked Questions
Everything you need to know about our clean beauty essentials.
Are Arata products suitable for all hair and skin types?
Yes, our products are formulated with plant-based, non-toxic ingredients designed to be gentle yet effective for all hair and skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What is your return policy?
We offer a 15-day return policy for unused and unopened products. If you receive a damaged item, please contact our support team within 48 hours of delivery for a replacement.
Are your products vegan and cruelty-free?
Absolutely. Arata is committed to ethical beauty; all our formulations are 100% vegan, and we never test our products on animals.
Do your products contain sulfates or parabens?
No, all Arata products are strictly free from sulfates, parabens, phthalates, silicones, and synthetic dyes to ensure the safest care for your body.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on delivery is also available for most locations.